Sales Assistants and Salespersons play a crucial role in the retail and wholesale industry by selling a wide range of goods and services directly to the public. They act as representatives of retail and wholesale establishments, providing customers with information and assistance to ensure a positive shopping experience.

Indicative Skill Level:

Most occupations in the Sales Assistants and Salespersons category require a certain level of skill, which can be acquired through qualifications and experience. In Australia, individuals typically need to have an AQF Certificate II or III, or at least one year of relevant experience, to be considered at ANZSCO Skill Level 4. Alternatively, an AQF Certificate I or compulsory secondary education is accepted at ANZSCO Skill Level 5.

Similarly, in New Zealand, individuals need to have an NZQF Level 2 or 3 qualification, or at least one year of relevant experience, to be considered at ANZSCO Skill Level 4. An NZQF Level 1 qualification or compulsory secondary education is accepted at ANZSCO Skill Level 5.

In some cases, relevant experience and/or on-the-job training may be required in addition to formal qualifications. For Skill Level 5 occupations, a short period of on-the-job training may be necessary, or no formal qualification or on-the-job training may be required.

Tasks Include:

• Determining customer requirements and providing advice on product range, price, delivery, warranties, and product use and care
• Demonstrating and explaining the establishment's goods and services to customers
• Selling goods and services to customers
• Accepting payment for goods and services through various payment methods and preparing sales invoices
• Assisting with the management of stock, including product inventories and participating in stocktakes
• Stacking and displaying goods for sale, as well as wrapping and packing goods sold

Subcategories

Within the Sales Assistants and Salespersons occupation, there is a subcategory known as 621 Sales Assistants and Salespersons. This specific category may have additional requirements or responsibilities beyond the general occupation.