ICT Business and Systems Analysts (ANZSCO 2611) play a crucial role in the development and improvement of information and communication technology systems. They work closely with users to understand their business requirements, formulate system plans and documentation, review existing systems, and design and modify systems to meet users' needs.

It is important to note that this unit group specifically refers to ICT Business and Systems Analysts, excluding non-ICT Business Analysts such as Management Consultants. Non-ICT Business Analysts are classified under Unit Group 2247 Management and Organisation Analysts.

Indicative Skill Level:

In Australia and New Zealand, most occupations in the ICT Business and Systems Analysts unit group require a bachelor's degree or higher qualification. However, relevant experience of at least five years and/or relevant vendor certification may be considered as a substitute for formal qualifications. In some cases, additional on-the-job training and experience may be required in addition to formal qualifications (ANZSCO Skill Level 1).

Tasks Include:

• Working with users to formulate and document business requirements
• Identifying, investigating, and analyzing business processes, procedures, and work practices
• Identifying and evaluating inefficiencies and recommending optimal business practices, system functionality, and behavior
• Using project management methodologies, principles, and techniques to develop project plans and manage projects
• Taking responsibility for deploying functional solutions, including creating and implementing system test plans
• Creating user and training documentation and conducting formal training classes
• Developing functional specifications for system developers
• Using data and process modeling techniques to create clear system specifications for system software development
• Acting as a central reference and providing guidance in the system project decision-making process
• Consulting with users and programmers to design improvements to websites, apps, and systems

Occupations:

• 261111 ICT Business Analyst
• 261112 Systems Analyst
• 261113 User Experience Designer (ICT)

261111 ICT Business Analyst

Alternative Titles: BA (ICT), Business Consultant (ICT)

The ICT Business Analyst identifies and communicates with users to formulate and produce requirements specifications for system and software solutions. They play a critical role in bridging the gap between business needs and technological solutions.

Skill Level: 1

Specialization: Business Systems Analyst

261112 Systems Analyst

The Systems Analyst evaluates the processes and methods used in existing ICT systems. They propose modifications, additional system components, or new systems to meet user needs as expressed in specifications and other documentation. Their expertise lies in analyzing and improving existing systems.

Skill Level: 1

261113 User Experience Designer

Alternative Titles: UI Designer, Usability Architect, User Interface Designer, UX Designer

The User Experience Designer is involved in the end-to-end development process, focusing on user research, strategy, design, branding, usability, function, and testing. They primarily work with digital tools, such as apps and websites, to create intuitive and user-friendly experiences.

Skill Level: 1