Cafe Workers (ANZSCO 4312)
Cafe Workers, classified under ANZSCO 4312, are responsible for selling and serving food and beverages in cafes and similar establishments. They play a vital role in ensuring that customers have an enjoyable dining experience.
Indicative Skill Level:
The skill level required for most occupations in this unit group is commensurate with the qualifications outlined below:
In Australia:
- AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)
In New Zealand:
- NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)
For some occupations, a short period of on-the-job training may be required in addition to or instead of a formal qualification. In certain instances, no formal qualification or on-the-job training may be required.
Tasks Include:
- Preparing and serving food and beverages for consumption on the premises
- Taking customers' food and beverage orders
- Operating cash registers, accepting payments, and preparing sales invoices
- Clearing away used dishes and cutlery from tables when customers are finished
- Cleaning and preparing tables for use
- Washing dishes, cutlery, and cooking utensils
- Cleaning cafe equipment such as coffee grinders, espresso machines, and ice makers
- Participating in stocktakes and assisting in putting away new stock
- Providing backup to other cafe employees
Occupation:
- 431211 Cafe Worker
Alternative Titles:
- Cafe Assistant
- Cafe Attendant
Cafe Workers, also known as Cafe Assistants or Cafe Attendants, sell and serve food and beverages for consumption on premises in a cafe or similar establishment. They possess a skill level of 5 and may specialize as Canteen Attendants.