Travel Attendants play a crucial role in providing services for the safety and comfort of passengers in various modes of transportation, including aircraft, ships, and railway sleeping cars. These professionals ensure that passengers have a pleasant and secure journey.

Indicative Skill Level:

Most occupations in the Travel Attendants unit group require a certain level of skill, which can be acquired through qualifications and experience. The skill level for each specific occupation within this group is outlined below.

Flight Attendant:

In Australia, the skill level for Flight Attendants is commensurate with either an AQF Certificate III with at least two years of on-the-job training or an AQF Certificate IV (ANZSCO Skill Level 3). In New Zealand, a NZQF Level 4 qualification or at least three years of relevant experience is required (ANZSCO Skill Level 3). Additional relevant experience and/or on-the-job training may be necessary in some cases, in addition to the formal qualification.

Travel Attendants nec:

For the occupation of Travel Attendants nec, the skill level in Australia is either an AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4). In New Zealand, a NZQF Level 2 or 3 qualification, or at least one year of relevant experience is required (ANZSCO Skill Level 4). Similar to Flight Attendants, additional experience and/or on-the-job training may be necessary alongside the formal qualification in certain instances.

Tasks Include:

Travel Attendants are responsible for a range of tasks to ensure the safety and comfort of passengers. These tasks may include:

• Managing safety and emergency procedures and making public announcements
• Coordinating the sale of goods to passengers and completing any necessary customs and immigration documentation
• Conducting safety checks and demonstrating the use of safety equipment and procedures
• Assisting passengers in emergency drills and carrying out emergency procedures
• Checking passengers' tickets and directing them to their seats and cabins
• Tidying aircraft, ship, and railway cabins and handling food, equipment, and cabin baggage
• Operating galleys, preparing and heating food, and serving refreshments and meals
• Distributing reading material, pillows, blankets, and other amenities for passenger comfort

Occupations:

The occupations within the Travel Attendants unit group include:

• Flight Attendant (ANZSCO code: 451711)
• Travel Attendants nec (ANZSCO code: 451799)

Flight Attendant (ANZSCO 451711)

Alternative Title: Cabin Crew

The role of a Flight Attendant, also known as Cabin Crew, involves providing services for the safety and comfort of aircraft passengers. These professionals ensure that passengers have a pleasant and secure travel experience. The skill level required for this occupation is Level 3.

Specialisations within this occupation include:

• Cabin Supervisor (Aircraft)
• Crew Attendant (Air Force)

Travel Attendants nec (ANZSCO 451799)

This occupation group covers Travel Attendants not classified elsewhere. The skill level required for this occupation is Level 4.

Occupations within this group include:

• Marine Steward

Travel Attendants play a vital role in ensuring the safety and comfort of passengers during their journeys. With their skills and dedication, these professionals contribute to a positive travel experience for all passengers.