Betting Clerks, classified under ANZSCO 5611, are professionals who handle bets from customers at betting agencies, over the telephone, and on course. They play a crucial role in facilitating and managing betting transactions in Australia.

Indicative Skill Level:

The skill level required for most occupations in this unit group is commensurate with the qualifications outlined below:

In Australia:

• AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

• NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

While some occupations may require a short period of on-the-job training in addition to or instead of a formal qualification, others may not require any formal qualification or on-the-job training. Registration or licensing may also be required for certain roles within this occupation.

Tasks Include:

• Taking bets and debiting credit accounts and bank accounts electronically, as well as receiving cash.
• Recording and entering bets electronically and in transaction ledgers.
• Issuing tickets and preparing summaries of transactions.
• Monitoring amounts of money placed on race entrants.
• Checking details and numbers on winning betting tickets against those in betting ledgers and electronic records, and paying out money on winning tickets.
• Verifying the identity and account balances of betting agency customers.
• Answering betting inquiries over the telephone, via email, and in person.
• May work in a call centre.

Occupations:

• 561111 Betting Agency Counter Clerk
• 561112 Bookmaker's Clerk
• 561113 Telephone Betting Clerk
• 561199 Betting Clerks nec

561111 Betting Agency Counter Clerk

Records and processes customer bets, payments, and payouts over the counter at a betting agency for horse and dog racing, as well as other sports and events.

Skill Level: 5

561112 Bookmaker's Clerk

Alternative Title:

• Penciller

Assists Bookmakers in providing on-course betting services at race meetings. Registration or licensing is required. It is important to note that this occupation is illegal in New Zealand.

Skill Level: 5

561113 Telephone Betting Clerk

Records and processes customer bets and account details over the telephone for horse and dog racing, as well as other sports events. These clerks may work in a call centre environment.

Skill Level: 5

561199 Betting Clerks nec

This occupation group covers Betting Clerks not elsewhere classified. One example of an occupation within this group is the Keno Terminal Operator.

Skill Level: 5

In conclusion, Betting Clerks play a vital role in the betting industry in Australia. They handle bets, process transactions, and ensure the smooth operation of betting agencies, whether in person, over the telephone, or on course.