Accommodation and Hospitality Managers play a crucial role in organizing and overseeing the operations of establishments that offer accommodation and hospitality services. These professionals are responsible for ensuring that guests have a pleasant and enjoyable experience during their stay.

Indicative Skill Level:

Most occupations within the Accommodation and Hospitality Managers category require a certain level of skill, which can be acquired through the following qualifications and experiences:

In Australia:

• AQF Associate Degree, Advanced Diploma, or Diploma (ANZSCO Skill Level 2)

In New Zealand:

• NZQF Diploma (ANZSCO Skill Level 2)

It is important to note that three years of relevant experience may be considered as a substitute for the formal qualifications mentioned above. In some cases, additional on-the-job training and experience may be required alongside the formal qualification.

Tasks Include:

• Planning and organizing special functions, sporting events, gaming activities, and entertainment events.
• Directing and overseeing reservation, reception, room service, and housekeeping activities to ensure the smooth operation of the establishment.
• Ensuring compliance with liquor, gaming, health, and other laws and regulations.
• Monitoring the quality of food and services at all stages of preparation and presentation.
• Controlling the selection, training, and supervision of staff to maintain high standards of service.
• Ensuring compliance with occupational health and safety regulations to provide a safe environment for guests and staff.

Subcategories:

The Accommodation and Hospitality Managers category includes various subcategories that specialize in managing specific types of establishments. These subcategories are:

• 1411 Cafe and Restaurant Managers: These managers oversee the operations of cafes and restaurants, ensuring the smooth running of the establishment and providing excellent customer service.
• 1412 Caravan Park and Camping Ground Managers: These managers are responsible for the management and maintenance of caravan parks and camping grounds, ensuring a comfortable and enjoyable experience for guests.
• 1413 Hotel and Motel Managers: Hotel and Motel Managers are in charge of the day-to-day operations of hotels and motels, ensuring that guests have a pleasant and comfortable stay.
• 1414 Licensed Club Managers: Licensed Club Managers oversee the operations of licensed clubs, ensuring compliance with regulations and providing a welcoming environment for club members.
• 1419 Other Accommodation and Hospitality Managers: This category includes managers who oversee the operations of various other types of accommodation and hospitality establishments not covered by the specific subcategories mentioned above.

Accommodation and Hospitality Managers play a vital role in the tourism and hospitality industry in Australia. Their expertise and management skills contribute to the success and reputation of establishments, ensuring that guests have memorable experiences during their stay.