Office and Practice Managers play a crucial role in organising and managing the functions and resources of offices and professional practices. They are responsible for overseeing administrative systems, office personnel, and ensuring the smooth operation of the workplace.

Indicative Skill Level:

Most occupations in this minor group require a level of skill commensurate with an AQF Associate Degree, Advanced Diploma, or Diploma in Australia (ANZSCO Skill Level 2). In New Zealand, a NZQF Diploma is required (ANZSCO Skill Level 2). However, relevant experience of at least three years may be considered in lieu of formal qualifications. In some cases, additional on-the-job training and experience may also be required.

Tasks Include:

• Contributing to the planning and review of office services, setting priorities, and establishing office service standards.
• Allocating human resources, space, and equipment effectively.
• Assigning work to staff and monitoring their performance.
• Managing records and accounts of the office.
• Liaising with professionals to coordinate office business and resolve any issues.
• Ensuring office equipment and supplies are well-maintained.
• Ensuring compliance with occupational health and safety regulations.
• Ensuring work complies with relevant government legislation, policies, and procedures.
• Coordinating personnel activities such as hiring, promotions, performance appraisals, payroll, training, and supervision.

Subcategories:

• 5121 Office Managers
• 5122 Practice Managers

Office and Practice Managers play a vital role in maintaining the efficiency and productivity of offices and professional practices. Their skills and expertise contribute to the smooth functioning of the workplace, ensuring that administrative systems are in place, office personnel are well-managed, and the overall office operations run seamlessly.